Sales Associate – HCM/Hanoi
Job Information
Location :
HCMC
Job posting date :
21/07/2024
Expiration date :
21/08/2024
Objective of role:
- Take responsibility for sales activities at the store.
- Accountable for achieving assigned targets.
- Manage merchandise in the store.
- Maintain the image of the store and brand.
- Complete tasks assigned by the direct manager.
Detailed responsibilities/accountabilities
Ensure achieve sales targets:
- Achieve assigned revenue targets (KPIs): Individual sales, UPT, ATV, CS…
- Generate daily sales reports.
Store Operations:
- Ensure the store’s image adheres to standards (product display, cleanliness, maintenance of fixed assets, and inventory management). Report issues to management promptly.
- Maintain a neat personal appearance in line with the brand standards.
- Generate daily/ monthly/ quarterly reports as required by management.
- Provide necessary information to management regarding sales and store activities.
Customer Service:
- Provide service to customers according to brand and company standards. Ensure the best customer experience.
- Maintain and develop friendly relationships with customers.
- Assist customers in resolving issues related to products or services, handling customer complaints if any.
Inventory Management and Loss Prevention:
- Ensure proper storage and hygiene of goods according to regulations to prevent losses due to operational errors.
- Regularly monitor inventory levels and conduct daily stock counts to ensure an adequate quantity of goods in the store.
Requirements
- High school diploma, with preference given to candidates with vocational/college/university education.
- Minimum of 2 years of experience in high-end retail.
- Strong team management skills, ability to train and guide staff.
- Good communication skills with the ability to build positive relationships with customers and colleagues.
- Flexible work schedule, including weekends and holidays.
- Proficient in MS Office (Word, Excel, PowerPoint).
- Willingness to work rotating shifts and overtime when necessary.
- English language proficiency is an advantage.
Benefits
Sales Associate - HCM/Hanoi
With the mission to "put people at the front seat, we create the stage for you to reach your Ambitions with opportunities to develop yourself within our organization". , Norbreeze Collective Asia aspires to become the top destination for talents.
Screening
After receiving job applications, recruitment specialists will screen the resumes based on the criteria set by the management and send the selected resumes to the management for further screening.
Interview
After the management screen, recruitment specialists will organize direct or indirect interview with candidate.
References
After passing the interview rounds, the HR department will connect the candidate's references contact to get further reference information.
Job Offer
After successfully completing all rounds, the HR department will send a Job Offer to the candidate for the applied position at the company.