Store Manager

2+ Year
Ho Chi Minh City
Negotiate
Ứng tuyển

Job Information

Location :

HCMC

Job posting date :

15/05/2024

Expiration date :

15/06/2024

Objective of role:

  • Manage the team of employees and drive sales performance.
  • Take responsibility for sales activities at the store.
  • Take responsibility for achieving assigned targets.
  • Take responsibility for maintaining the image of the store and brand.
  • Complete tasks assigned by direct management.

Detailed responsibilities/accountabilities

Ensure stores achieve sales targets:

  • Achieve assigned Key Performance Indicators (KPIs) related to revenue: Store sales, UPT (Units Per Transaction), ATV (Average Transaction Value), Customer Satisfaction, etc.
  • Generate daily sales reports.
  • Plan and implement sales strategies and propose promotional programs to achieve daily/monthly/quarterly/yearly revenue goals.

Store Operations Management:

  • Ensure the store’s image (product display, cleanliness, fixed asset maintenance, inventory management, etc.) and report to direct management if any issues arise.
  • Ensure employees’ appearance is neat and adheres to the brand standards.
  • Generate daily/monthly/quarterly reports as required by management.
  • Provide necessary information to management regarding sales activities and store operations.
  • Support budget management and monitor operational expenses of the store.
  • Plan and propose efficient operational solutions for direct management.

Customer Service:

  • Provide service to customers according to the brand and company standards, delivering the best customer experience.
  • Maintain and develop close relationships with customers.
  • Assist customers in resolving issues with products or services, handling customer complaints (if any).

Inventory Management:

  • Store and handle goods according to regulations to prevent losses due to operational errors.
  • Monitor inventory and conduct daily stock counts to ensure an adequate quantity of goods in the store.
  • Handle incidents related to goods: discrepancies, negative inventory, errors in the HO system, etc.
  • Analyze and propose appropriate purchasing solutions based on the business situation in the managed store.
  • Collaborate with departments to resolve inventory discrepancies (if any).

Requirements

  • High school graduate, preference given to candidates with vocational/college/university education.
  • Preferred minimum of 2 years of experience in the retail of high-end products.
  • Possess team management skills, ability to train and guide employees.
  • Good communication skills, ability to build positive relationships with customers and colleagues.
  • Flexible schedule, including weekends and holidays.
  • Proficient in using MS Office (Word, Excel, PowerPoint).
  • Able to work in shifts and willing to work overtime when necessary.
  • English communication skills are an advantage.
About us

Benefits

  • 13th month salary
  • Year-end bonus
  • Flexible working time
  • Participate in extracurricular training courses
  • Lunch allowance and parking fee
  • Teambuilding

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Assistant Store Manager

With the mission to "put people at the front seat, we create the stage for you to reach your Ambitions with opportunities to develop yourself within our organization". , Norbreeze Collective Asia aspires to become the top destination for talents.

01

Screening

After receiving job applications, recruitment specialists will screen the resumes based on the criteria set by the management and send the selected resumes to the management for further screening.

02

Interview

After the management screen, recruitment specialists will organize direct or indirect interview with candidate.

03

References

After passing the interview rounds, the HR department will connect the candidate's references contact to get further reference information.

04

Job Offer

After successfully completing all rounds, the HR department will send a Job Offer to the candidate for the applied position at the company.